These Terms of Service (“Terms”) govern your access to and use of [APP NAME], including our website, web application, mobile application, APIs, tools, AI-powered features, research features, document analysis tools, citation tools, subscription services, and related services (collectively, the “Service”).
The Service is operated by [COMPANY LEGAL NAME], registered in [JURISDICTION], with its registered address at [REGISTERED ADDRESS] (“Company,” “we,” “us,” or “our”).
By accessing or using the Service, creating an account, uploading content, purchasing a subscription, or clicking “I agree,” you agree to be bound by these Terms, our Privacy Policy, Acceptable Use Policy, AI and Research Disclaimer, Copyright Policy, and any additional terms presented to you.
If you do not agree to these Terms, you must not access or use the Service.
1. Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Service. By using the Service, you represent and warrant that you meet this requirement and have the legal authority to enter into these Terms.
If you use the Service on behalf of an organization, university, research institution, company, or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, “you” includes both you and the entity.
2. Description of the Service
[APP NAME] provides software tools for research, writing assistance, literature review support, document analysis, summarization, citation assistance, academic workflow support, and AI-assisted productivity.
The Service may include AI-generated outputs, automated summaries, suggested citations, document extractions, research recommendations, data analysis, drafts, classifications, and other computer-generated results (“AI Outputs”).
The Service is an assistive software platform only. It does not replace professional judgment, academic review, legal advice, medical advice, financial advice, institutional compliance review, peer review, or expert human verification.
3. Account Registration and Security
You may need to create an account to use parts of the Service. You agree to provide accurate, current, and complete information and to keep that information updated.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at [SUPPORT EMAIL] if you suspect unauthorized access or misuse of your account.
We are not responsible for losses caused by your failure to secure your account, device, email, password, or authentication methods.
4. AI Outputs and Research Limitations
The Service may generate AI Outputs based on your prompts, uploaded documents, user content, third-party data, databases, search results, or other inputs.
You understand and agree that:
a. AI Outputs may be inaccurate, incomplete, outdated, misleading, biased, or unsuitable for your intended purpose.
b. AI Outputs may include fabricated citations, incorrect references, incorrect page numbers, unsupported claims, or hallucinated information.
c. AI Outputs are not guaranteed to be original, non-infringing, publishable, compliant with academic standards, or accepted by any journal, university, supervisor, reviewer, client, institution, or authority.
d. You are solely responsible for reviewing, validating, editing, fact-checking, and verifying all AI Outputs before relying on them, submitting them, publishing them, or sharing them.
e. You must not rely on the Service as the sole source of truth for legal, medical, financial, academic, scientific, regulatory, ethical, or professional decisions.
f. The Service does not guarantee research quality, publication acceptance, academic approval, grant approval, thesis approval, peer-review acceptance, legal compliance, or professional outcomes.
You remain fully responsible for your use of AI Outputs.
5. Academic Integrity
You are responsible for complying with all applicable university, school, employer, publisher, journal, grant, institutional, professional, and ethical rules.
You must not use the Service to:
a. commit plagiarism;
b. submit AI-generated work as your own where prohibited;
c. fabricate data, citations, references, authorship, experimental results, survey results, or sources;
d. bypass academic integrity rules;
e. impersonate another researcher, student, reviewer, author, or institution;
f. misrepresent the role of AI assistance in your work;
g. violate journal, conference, university, supervisor, funder, or publisher policies.
We are not responsible for academic penalties, rejected submissions, failed coursework, publication rejection, institutional discipline, reputational harm, or any other consequence resulting from your use of the Service.
6. User Content and Uploaded Materials
“User Content” means any content you upload, submit, transmit, store, generate, or make available through the Service, including prompts, documents, PDFs, articles, files, datasets, notes, citations, research materials, images, metadata, text, messages, and outputs.
You retain ownership of your User Content, subject to the rights granted in these Terms.
By using the Service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, copy, process, transmit, display, analyze, modify, and use your User Content solely as necessary to:
a. provide, maintain, and improve the Service;
b. generate AI Outputs;
c. process uploaded documents;
d. provide support;
e. prevent fraud, abuse, misuse, security incidents, or legal violations;
f. comply with law;
g. enforce these Terms.
You represent and warrant that you have all rights, licenses, permissions, and lawful bases required to upload and process your User Content through the Service.
You must not upload confidential, sensitive, regulated, proprietary, personal, health, financial, government, classified, export-controlled, or third-party content unless you have full legal authority to do so and unless such use is permitted by the Service.
7. No Ownership of User Research
We do not claim ownership of your research, uploaded documents, academic work, drafts, notes, datasets, or other User Content.
However, we own the Service, software, platform, models, workflows, user interface, designs, templates, databases, code, features, documentation, trademarks, branding, and all related intellectual property.
8. Third-Party Services, APIs, Databases, and Providers
The Service may use or integrate with third-party services, including AI model providers, cloud hosting providers, payment processors, analytics providers, search engines, research databases, citation databases, journal databases, academic APIs, and data providers.
Third-party services may include, without limitation, [AI PROVIDER], [CLOUD PROVIDER], [PAYMENT PROVIDER], [ANALYTICS PROVIDER], Crossref, PubMed, Semantic Scholar, OpenAlex, World Bank APIs, Google services, or similar providers.
We do not control third-party services and are not responsible for their availability, accuracy, legality, licensing, security, terms, policies, data practices, or outputs.
Third-party services may change, suspend, restrict, rate-limit, remove, or discontinue access at any time. We are not liable for any loss, interruption, error, or limitation caused by third-party services.
You are responsible for complying with any third-party terms, licenses, citation requirements, attribution requirements, and data-use restrictions that apply to third-party content or services.
9. Subscriptions, Payments, and Billing
Some parts of the Service may require payment. By purchasing a subscription, plan, credit package, or paid feature, you authorize us and our payment processor to charge the applicable fees, taxes, and recurring charges.
Unless stated otherwise:
a. subscription fees are billed in advance;
b. subscriptions automatically renew until cancelled;
c. you must cancel before the renewal date to avoid future charges;
d. fees are non-refundable except where required by law or expressly stated by us;
e. failed payments may result in suspension or termination of access;
f. we may change pricing, plans, or features with notice where required.
Payments are processed by [PAYMENT PROVIDER]. We do not store full payment card details unless expressly stated.
10. Free Trials, Beta Features, and Experimental Tools
We may offer free trials, beta features, preview tools, experimental AI features, or limited-access functionality.
These features may be unstable, incomplete, inaccurate, interrupted, discontinued, or changed at any time. We provide beta and experimental features “as is” and without warranties.
11. Acceptable Use
You agree to use the Service only for lawful, ethical, and permitted purposes.
You must not:
a. violate any law, regulation, court order, contractual duty, institutional rule, or third-party right;
b. infringe copyright, trademark, privacy, publicity, database, trade secret, or other rights;
c. upload content you do not have the right to use;
d. use the Service for academic misconduct, plagiarism, citation fabrication, data fabrication, impersonation, or deceptive publication practices;
e. use the Service to generate illegal, harmful, defamatory, discriminatory, abusive, deceptive, or fraudulent content;
f. reverse engineer, scrape, crawl, harvest, overload, attack, probe, or interfere with the Service;
g. bypass rate limits, authentication, security controls, usage limits, or access restrictions;
h. upload malware, malicious code, spyware, ransomware, viruses, worms, or harmful files;
i. use the Service to develop competing products, train competing models, or extract platform data except as permitted by law;
j. misuse APIs, third-party data sources, citations, or research databases;
k. attempt unauthorized access to accounts, systems, networks, data, or infrastructure;
l. use the Service for high-risk decisions without independent expert review.
Additional rules are set out in our Acceptable Use Policy.
12. Copyright and Intellectual Property Complaints
We respect intellectual property rights. If you believe content on the Service infringes your copyright, you may submit a notice under our Copyright Policy.
We may remove or disable access to allegedly infringing content and may terminate repeat infringers.
13. Privacy
Our collection, use, storage, sharing, and protection of personal data is described in our Privacy Policy.
By using the Service, you agree that we may process personal data as described in the Privacy Policy.
14. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the Service and User Content.
However, no system, transmission, storage method, cloud service, AI provider, or internet-connected platform is completely secure. We do not guarantee that the Service or your User Content will be uninterrupted, error-free, immune from unauthorized access, or free from security incidents.
You are responsible for maintaining independent backups of important files, research, outputs, and documents.
15. Service Availability
We may modify, suspend, limit, replace, discontinue, or remove any part of the Service at any time.
We do not guarantee uninterrupted availability, uptime, compatibility, accuracy, speed, storage, data retention, or continued access to any feature, output, file, API, database, or third-party integration.
16. Termination and Suspension
We may suspend or terminate your account or access to the Service at any time if:
a. you violate these Terms;
b. you misuse the Service;
c. payment fails;
d. your use creates legal, security, operational, reputational, or compliance risk;
e. we are required to do so by law;
f. we discontinue the Service or relevant feature.
You may stop using the Service at any time. You may request account deletion by contacting [SUPPORT EMAIL], subject to our Privacy Policy, legal obligations, backup retention, fraud prevention, dispute resolution, and legitimate business needs.
17. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is,” “as available,” and “with all faults.”
We disclaim all warranties, express or implied, including warranties of accuracy, reliability, availability, merchantability, fitness for a particular purpose, non-infringement, security, title, compatibility, and suitability for academic, professional, legal, medical, financial, or research use.
We do not warrant that:
a. the Service will be accurate, uninterrupted, secure, or error-free;
b. AI Outputs will be correct, complete, original, non-infringing, or suitable;
c. citations, references, summaries, or research recommendations will be valid;
d. uploaded files will be preserved or recoverable;
e. third-party APIs, databases, or providers will remain available;
f. the Service will meet your expectations or requirements;
g. use of the Service will result in publication, approval, acceptance, funding, academic success, business success, or any particular outcome.
18. Limitation of Liability
To the maximum extent permitted by law, we and our officers, directors, employees, contractors, affiliates, licensors, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including loss of profits, revenue, business, goodwill, reputation, data, research, publications, academic standing, opportunity, or expected savings.
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of:
a. the amount you paid to us for the Service during the three months before the event giving rise to the claim; or
b. USD 100.
This limitation applies whether the claim is based on contract, tort, negligence, strict liability, warranty, statute, equity, or any other legal theory, even if we have been advised of the possibility of damages.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you. In those cases, liability is limited to the maximum extent permitted by law.
19. Indemnification
You agree to defend, indemnify, and hold harmless us and our officers, directors, employees, contractors, affiliates, licensors, suppliers, and service providers from and against any claims, demands, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to:
a. your use or misuse of the Service;
b. your User Content;
c. your AI Outputs or reliance on AI Outputs;
d. your violation of these Terms;
e. your violation of any law, regulation, institutional rule, or third-party right;
f. copyright, privacy, data protection, academic integrity, or intellectual property claims related to your content or use;
g. your dispute with another user, institution, publisher, reviewer, client, employer, or third party.
20. Export Controls and Sanctions
You may not use the Service if you are located in, organized under the laws of, or ordinarily resident in a country or territory subject to applicable sanctions, or if you are listed on any applicable restricted-party list.
You agree not to use the Service in violation of export control, sanctions, anti-corruption, or trade compliance laws.
21. Changes to the Terms
We may update these Terms from time to time. If changes are material, we will provide notice through the Service, by email, or by another reasonable method.
Your continued use of the Service after updated Terms become effective means you accept the updated Terms.
22. Governing Law and Disputes
These Terms are governed by the laws of [GOVERNING LAW JURISDICTION], without regard to conflict-of-law rules.
Before filing a formal claim, you agree to contact us at [LEGAL EMAIL] and attempt to resolve the dispute informally.
Subject to applicable consumer protection laws, any dispute arising out of or related to these Terms or the Service will be resolved by [COURTS OF JURISDICTION / ARBITRATION BODY] located in [DISPUTE LOCATION].
To the maximum extent permitted by law, you and we agree that claims must be brought individually and not as part of a class action, collective action, representative action, or group proceeding.
23. Miscellaneous
These Terms, together with the Privacy Policy, Acceptable Use Policy, AI and Research Disclaimer, Copyright Policy, and any additional terms, form the entire agreement between you and us regarding the Service.
If any provision is found invalid or unenforceable, the remaining provisions remain in effect.
Our failure to enforce any provision is not a waiver of our rights.
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or by operation of law.